Returns & Exchanges
At Stella & Chewy's, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and unwashed apparel. If your selection isn't the perfect fit, we are committed to making it right with a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original packaging with all designer tags attached and include the printed return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.